Privacy policy

This privacy policy is valid only and exclusively in the use and processing of data on this website. We respect your privacy as well as your personal data, taking all necessary measures to keep them safe.

  1. Entity responsible for data processing
    The entity responsible for processing data sent by users is Carlos Carvalho Decoradores.

  2. Privacy – Use of Cookies
    When entering this website, cookies are used, i.e., small text files that are placed on the hard disk by a web page server, which allow a better browsing experience and access to other website features, all to provide the best service to the user.

    • What are Cookies? Cookies are small files that the web servers record on the equipment that accesses the website, according to the permissions configured in the browser used and retaining only information related to the navigation or functionality of the website, not being used to personally identify users, not including, thereby, your personal data.

    • What are Cookies for? Cookies are used to help navigation on the website, to determine the usefulness, interest and measurement of visitors, allowing faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

    • For what purposes do we use Cookies? We use only strictly necessary cookies, to personalize and facilitate navigation as much as possible, but also for troubleshooting, anonymous statistics, quality assurance, and to monitor the operation and security of the system. These cookies are always enabled when you browse our website, unless you disable them in your browser settings, in which case we cannot guarantee the correct functioning of all areas of our website. Cookies can also be used to find out what product a visitor has added to the shopping cart, and to show products relevant to the user depending on the navigation on our website. These cookies may include various anonymous data, such as the IP address, the type of browser, the type of device, the operating system, the date / time of access and the referring URL of your order.

  3. Personal data collection
    The personal data collected on this website are intended to respond to requests for contact, for quotes, for information in general and for the necessary legal purposes should you enter into any contract or commercial transaction with our company, and the information, personal or not, is not transmitted to third parties. User data is stored on Cloud servers located in the European Union. These servers are protected and maintained according to the highest security standards and always respecting the applicable privacy laws.

  4. Rights of data subjects
    The user has the right, under the law, to consult, delete or rectify their personal data sent by our website. For this purpose and to recognize the identity of the data subject, users must send a message from their own email account to geral@crcdecoradores.com, stating clearly their wishes regarding their personal data.

  5. Period during which we store data

    We will keep your personal data for the period necessary to provide the services, their respective billing and the purposes mentioned.

  6. Right of complaint
    The user has the right to complain to the data protection supervisory authorit (cnpd.pt).